Privacy Policy – LuDioMiX

Last updated: October 23, 2026

1. Data Controller

The processing of personal data relating to the LuDioMiX website and customer support is managed by:

Taidekehystämö S. Halttunen
Finnish Business ID: 1468328-7
Sammontie 3
28400 Ulvila
Finland

Email: ludiomix@gmail.com
Website: https://ludiomix.com

2. What Personal Data Do We Process?

We process personal data only when necessary to provide our services.

Personal data may be processed in the following situations:

  • Purchases and licenses: Freemius processes information necessary for purchases, payments, and software license management.
  • Newsletter: Omnisend processes subscribers’ email addresses and information relating to subscription confirmation.
  • Customer support: We process customers’ email addresses, message contents, and any attachments voluntarily provided.
  • Website usage: The hosting server may process technical information, such as IP addresses and server logs, to maintain website functionality and security.

3. Purposes and Legal Bases for Processing

We process personal data for the following purposes:

  • Purchases and license management: Performance of a contract and compliance with applicable legal obligations.
  • Customer support: Performance of a contract or our legitimate interest in responding to customer inquiries.
  • Newsletter: Consent. Subscriptions are confirmed by email before newsletters are sent.
  • Website operation and security: Our legitimate interest in maintaining a secure and functional website.

4. Service Providers and Data Processing

We use the following service providers:

  • Freemius: Software sales, payment processing, customer accounts, and license management.
  • Omnisend: Newsletter subscription management and delivery.
  • Shellit.org: Website hosting services.

These service providers may process personal data in accordance with their respective responsibilities and applicable data protection obligations.

Freemius acts as the Merchant of Record for software purchases and also processes personal data in accordance with its own Privacy Policy.

Personal data may also be processed outside the European Economic Area (EEA). Where applicable, such transfers must comply with the transfer requirements and safeguards established under the GDPR.

5. Newsletter

Subscribing to the LuDioMiX newsletter is voluntary.

The newsletter is delivered through Omnisend. Subscriptions are confirmed by email using a double opt-in process.

Subscribers can unsubscribe at any time using the unsubscribe link included in every newsletter.

We do not use Omnisend for website visitor tracking or automated marketing.

6. Cookies and Third-Party Content

LuDioMiX.com does not use Google Analytics, Meta Pixel, or other visitor analytics or advertising tracking tools.

The website may use cookies that are strictly necessary for its operation.

The website may display videos embedded from YouTube. Loading these videos may result in data being transferred to YouTube and the use of cookies or similar technologies.

Where required by applicable law, non-essential cookies and similar tracking technologies will only be used after the visitor has provided consent.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law.

Customer support messages are retained for the time necessary to handle the inquiry and any related follow-up matters.

Newsletter subscription data is retained while the subscription remains active. After unsubscribing, limited information may be retained, for example, to ensure that marketing messages are not sent to an unsubscribed address.

Purchase and payment records may also be subject to Freemius’s retention practices and applicable statutory retention obligations.

8. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

  • Receive information about the processing of your personal data and request access to it.
  • Request correction of inaccurate personal data.
  • Request deletion of your data or restriction of processing where applicable.
  • Object to processing based on legitimate interests.
  • Request the transfer of certain personal data to another service provider where the legal requirements are met.
  • Withdraw your consent at any time.

To exercise your rights, please contact ludiomix@gmail.com.

You also have the right to lodge a complaint with the relevant data protection authority.

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman: https://tietosuoja.fi/en/home

9. Changes to This Privacy Policy

We may update this Privacy Policy if our services or personal data processing practices change.

The current version will be published on this page, together with the date of the latest update.